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Product Guide: Miway


MiWay is a direct short-term insurer and financial services company, offering customers a range of short-term insurance products including motor, household, homeowners, business insurance - as well as liability cover.

Their major shareholder is Santam, a blue-chip JSE-listed company, giving MiWay enough financial muscle and credibility to help build their unique brand identity.

At MiWay, they are fanatical about delivering an awesome customer experience. Miway views this as a real differentiator and are passionately committed to ensuring that they always keep to their promises, and deliver the type of service that customers deserve.

Why MiWay?

MiWay enables you to:

  • Choose the type of insurance cover that suits your needs and your pocket, simple to understand, without the fine-print
  • Decide your preferred way to interact with them: via our call centre or online: 24/7/365
  • Experience a hassle-free and efficient claims process
  • Choose flexible excesses
  • Fix your car insurance premiums for a period of 36 months!

Here are some more ways you can live your way by insuring with MiWay:

  • Compare multiple car and home insurance quotes
  • View all of your quotes in one basket (available from MiXpress)
  • Buy your insurance online and save!
  • Update your details or amend your policy without speaking to an agent
  • View your insured items or download documents
  • Submit your claims online
  • They go out of our way, so that you can live your way!

MiWay's Purpose

At MiWay, the purpose is to enable you to live your way.

They understand that life is not just about "things" - but the meaning that those things bring to your life. They believe that technology and innovation have infinite power when it's inspired by you. 

This is why they focus on your needs, finding new ways to simplify your life and how you do things. They give you products, services and solutions that enable you to live and enjoy life on your own terms – in your own way.

MiWay's Vision

MiWay’s vision is to establish a world-class direct financial service business that seeks to:

  • offer its customers excellent service, superior value products, and fair treatment at all times;
  • generate superior return on investment for shareholders;
  • be the employer of choice; and
  • be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry

Home Insurance

If your house burnt down today, could you afford to replace everything (including your wardrobe) tomorrow? If the answer is ‘no’, then you need to insure your household belongings against fire, theft, water, wind and storm damage – you need MiWay’s Home Contents Insurance, MiHomeStuff.

Why choose MiWay's Home Contents Insurance?

  • Affordable premiums, low flat excess
  • Earn rewards and save on joining fees by buying your home contents insurance  online
  • Award-winning, customer service and a hassle free claims process  – you can even manage the process online!
  • Free Household Emergency Assistance
  • Alternative accommodation should your building be unfit to live in following an incident 

Car Insurance

Safeguard yourself against unforeseen vehicle emergencies with MiWay's comprehensive, affordable and flexible cover.

  • Customise your car insurance quote
  • Add cover for non-standard sound systems or car accessories to your motor insurance policy.
  • If you choose to add car hire to your insurance policy, and submit a valid claim, MiWay will provide you with a hired car for your chosen period of time in the event that you cannot drive your vehicle.
  • MiWay can cover your car for either private, professional or business use.

MiWay's comprehensive car insurance offers you:

  • Affordable premiums
  • An easy-to-understand excess structure
  • Great customer service - and the ability to manage your policy yourself online
  • A hassle-free claims process – claim online or via our App
  • Free roadside emergency assistance
  • Six free WeDrive (MiWay's take-me-home service) trips

Business Insurance

MiWay's Business Insurance team is serious about providing comprehensive business insurance with the same world-class service you're accustomed to from MiWay. 

We'd be happy to help you find the right business insurance cover for your business! Simply leave us your details using the form below and we'll give you a call back to discuss your quote.

The benefits of insuring your business with MiWay:

  • A fixed standard excess which may be adjusted to suit your financial needs;
  • Excellent service! Chat to a skilled call centre advisor over the phone, or request one of our knowledgeable field agents to pay you a visit in the comfort of your own office.
  • Access to emergency roadside and office assistance services;
  • Cover for the replacement of locks and keys;
  • Wreckage removal, towing and storage of business vehicles;
  • Replacement vehicle or vehicle loss of use while your vehicle is being repaired
  • Cover outside of South Africa into various African territories


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